Privacy Policy

Jili 58 ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of all users who access and use the Jili 58 website, mobile application, and associated gaming services (collectively, the "Services"). This Privacy Policy describes how we collect, use, store, share, and protect your personal information in connection with your use of the Jili 58 platform.

This Privacy Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. By registering an account on Jili 58 or otherwise accessing our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Privacy Policy should be read together with our Terms and Conditions and Responsible Gaming Policy, which together govern your use of the Jili 58 platform.

Jili 58 collects personal data that is necessary for the operation of our Services, compliance with legal obligations, and the delivery of a safe and personalized gaming experience. The categories of personal data we collect include:

Jili 58 collects personal data through the following means:

• Direct Interactions: When you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in promotions, you provide personal data directly to us.
• Automated Technologies: As you navigate the Jili 58 platform, we automatically collect technical and usage data through cookies, web beacons, server logs, and similar tracking technologies. Please refer to Section 7 for more information on our use of cookies.
• Third-Party Sources: We may receive personal data about you from third parties, including payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank), identity verification service providers, fraud prevention agencies, and analytics providers, where such sharing is permitted by applicable law.
• Publicly Available Sources: In limited circumstances, we may collect information from publicly available sources for the purpose of verifying your identity or conducting due diligence in accordance with our anti-money laundering obligations.

Jili 58 uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your Jili 58 account, including processing your registration, verifying your identity, and enabling you to log in securely.
• Service Delivery: To provide you with access to our games, process your deposits and withdrawals, and deliver the features and functionality of the Jili 58 platform.
• Legal Compliance: To comply with our obligations under Philippine law, including the Data Privacy Act of 2012, anti-money laundering regulations, and PAGCOR regulatory requirements. This includes conducting KYC verification and reporting suspicious transactions where required.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats to the platform and its users.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits and self-exclusion, in accordance with our Responsible Gaming Policy.
• Communications: To send you transactional notifications, account alerts, and, where you have opted in, promotional communications about Jili 58 offers and updates.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the Jili 58 platform.

Jili 58 processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Consent: Where you have given your explicit consent to the processing of your personal data for a specific purpose, such as receiving promotional communications or the processing of sensitive personal information for KYC purposes.
• Contractual Necessity: Where processing is necessary for the performance of our contract with you, including the provision of gaming services, processing of financial transactions, and management of your account.
• Legal Obligation: Where processing is required to comply with a legal obligation to which Jili 58 is subject, including anti-money laundering laws, tax regulations, and PAGCOR reporting requirements.
• Legitimate Interests: Where processing is necessary for the legitimate interests of Jili 58, such as fraud prevention, platform security, and service improvement, provided that such interests are not overridden by your rights and freedoms.

Jili 58 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: We share financial data with payment service providers such as GCash, PayMaya, BPI, BDO, and Metrobank to facilitate deposits and withdrawals. These providers process your data in accordance with their own privacy policies and applicable financial regulations.
• Identity Verification Providers: We engage third-party KYC and identity verification service providers to assist in verifying the identity of our users and complying with our regulatory obligations.
• Regulatory Authorities: We may disclose personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other competent Philippine government authorities where required by law or in response to a lawful request.
• Fraud Prevention and Security Agencies: We may share data with fraud prevention agencies and cybersecurity service providers to protect the platform and its users from fraudulent activity and security threats.
• Technology and Service Providers: We engage third-party service providers to assist in operating the Jili 58 platform, including cloud hosting, analytics, and customer support tools. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred to the relevant third party as part of that transaction, subject to equivalent data protection obligations.

Jili 58 uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and support security functions. A cookie is a small text file placed on your device when you visit our website.

We use the following types of cookies:

• Strictly Necessary Cookies: These cookies are essential for the operation of the Jili 58 platform, including maintaining your login session and enabling secure transactions. These cookies cannot be disabled without affecting the functionality of the platform.
• Performance and Analytics Cookies: These cookies collect information about how users interact with the platform, such as which pages are visited most frequently and whether error messages are received. This data is used in aggregate form to improve platform performance.
• Functionality Cookies: These cookies allow the platform to remember your preferences, such as language settings and display options, to provide a more personalized experience.
• Security Cookies: These cookies support our fraud detection and account security systems by helping us identify unusual or suspicious activity on the platform.

You may control the use of non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Jili 58 platform. For more information on managing cookies, refer to your browser's help documentation.

Jili 58 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

In general, the following retention periods apply:

• Account Data: Retained for the duration of your account and for a period of at least five (5) years following account closure, in accordance with Philippine anti-money laundering regulations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act of 2001 (as amended) and AMLC regulations.
• KYC and Identity Verification Documents: Retained for the duration of your account and for a minimum of five (5) years following account closure.
• Customer Support Records: Retained for a period of three (3) years from the date of the last interaction, unless a longer retention period is required for the resolution of a dispute or legal proceeding.
• Technical and Usage Data: Retained for a period of up to two (2) years, after which it is anonymized or deleted.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures.

Jili 58 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• Encryption: All data transmitted between your device and the Jili 58 platform is encrypted using industry-standard Transport Layer Security (TLS) protocols. Sensitive data stored on our systems, including passwords and financial information, is encrypted at rest.
• Access Controls: Access to personal data is restricted to authorized personnel who require it to perform their job functions. All staff with access to personal data are subject to confidentiality obligations.
• Security Monitoring: Our systems are continuously monitored for security threats, unusual activity, and potential data breaches. We maintain incident response procedures to address security events promptly.
• Regular Audits: We conduct periodic security assessments and audits of our data processing systems and practices to identify and address potential vulnerabilities.

While we take all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect unauthorized access to your account.

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by Jili 58:

• Right to Be Informed: You have the right to be informed of how your personal data is being collected and processed, including the purposes of processing and the identity of any third parties with whom your data is shared.
• Right of Access: You have the right to request a copy of the personal data we hold about you and to receive information about how it is being processed.
• Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal data we hold about you. You may update certain account information directly through your account settings.
• Right to Erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data where such processing is based on our legitimate interests, including for direct marketing purposes.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe that your data protection rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer using the contact details provided in Section 14 of this Privacy Policy. We will respond to your request within the timeframe required by applicable law.

The Jili 58 platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete such data and close the associated account. If you believe that a minor has registered an account on the Jili 58 platform, please contact us immediately using the details in Section 14.

The Jili 58 platform may contain links to third-party websites or services, including payment processors and regulatory bodies. This Privacy Policy applies solely to the Jili 58 platform and does not extend to any third-party websites or services that may be accessible through links on our platform.

Jili 58 is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party services you access in connection with your use of the Jili 58 platform.

Jili 58 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. When material changes are made, we will notify registered users through the platform or by email prior to the changes taking effect.

The "Last Updated" date at the top of this page indicates when the most recent revision was made. We encourage you to review this Privacy Policy periodically to stay informed of how Jili 58 collects, uses, and protects your personal data. Your continued use of the Services following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by Jili 58, please contact our Data Protection Officer. We are committed to addressing your concerns promptly and in accordance with applicable data protection law.

You may reach our Data Protection Officer by email at: privacy@jili-58.com

For general support inquiries, you may also contact our customer support team at: support@jili-58.com

Our support team is available 24 hours a day, 7 days a week. We aim to respond to all privacy-related requests within fifteen (15) business days of receipt, in accordance with the requirements of the Data Privacy Act of 2012.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. For more information, visit the National Privacy Commission's official channels.